Windows Experience Index: An In-Depth Look


Posted by Nick White on Friday, September 22, 2006 12:25 AM 92 Comments

For Windows Vista™

Introduction
The Windows® Experience Index is a new feature built into Windows Vista™. It is designed to help consumers understand how well Windows Vista and the software running on it will perform on a specific PC. The index achieves this by assessing the capability of the PC and assigning a score to it. Higher scores indicate a better Vista experience on your PC.

The overall PC performance is represented by the base score. The base score is derived from 5 subscores for each of the following 5 attributes:

 Processor

Calculations per second

 Memory

Operations per second

 Graphics

Desktop performance for Windows Aero graphics

 Gaming graphics

3D graphics performance. Useful for gaming and 3D business applications

 Primary hard disk

The data transfer rate of the primary hard disk

The Windows Experience Index is useful for the following:

1.      When buying a new PC, it is useful for determining the quality of the Windows experience a buyer can expect from a particular PC.

2.      When upgrading a PC, the index is useful for estimating the overall improvement a PC user can expect to get when replacing or adding a new hardware component.

3.      When buying software, the software package may include the recommended Windows Experience Index base score a PC should have in order to run the particular software application well.  If a PC has a higher base score than the score recommended by the software, the software will run well on it.

About This Document

This document describes the Windows Experience Index (WEI) Model, what it is useful for, how the scores are computed, and how consumers can use it.
The Scale of the Index
The scale of the Windows Experience Index ranges from 1 to 5.9. The higher the score for a particular component area, the better experience you can expect from that area.

The scale is useful when comparing hardware components and when comparing whole PCs. The scale was created so that a full score point of improvement usually means significant additional capabilities in the particular sub area, while a better fractional score means an incremental improvement. The integer number of a base score is referred to as the Windows Experience Index level. For example a PC with a Windows Experience Index base score of 5.3 is considered a level 5 PC.

Over time, as systems become more advanced, we expect to introduce higher levels of 6 and beyond. This will be done approximately every 12-18 months, as new innovations in hardware become available. When new base scores are introduced, existing scores will not change (i.e. a PC with a base scored of 2.2 today will score a 2.2 in the new updated index, unless its components are upgraded).


Base score definitions

Each base score level defines an improved experience over lower levels. A PC will work well running scenarios of its level in addition to scenarios of lower levels.

The base score levels at a glance:

Base Score Level

Applications and Scenarios

Description

1.0 – 1.9

Basic performance. Productivity applications, IM, web, email, simple games - like Solitaire, educational games.

Minimum specification needed to run Windows Vista™.

2.0 – 2.9

Improved responsiveness.  Same applications as a base score of 1.0 – 1.9.

PCs will run Windows Vista but in most cases will not be Aero capable.

3.0-3.9

Aero graphics, Media Center with standard definition TV, basic graphical games, basic performance while running high-end graphical games.

Minimum specification needed to run Windows Vista Premium features, including the new Aero user interface.

4.0 – 4.9

Snappy performance, high definition video, high resolution monitors, dual monitors.

Very good performing PCs.

5.0 – 5.9

Fast moving games with amazingly rich graphics, 3D modeling, high-end multimedia and high performance applications.

Top end of the PC market for the Vista time frame.

A base score of 6 and greater will be defined when new hardware innovations reach the market.

The following are detailed descriptions of each of the base score levels:

 1.0

A base score of 1.0 is intended to reflect the minimum specification needed to run Windows Vista™.  PCs that meet this level will run Windows Vista™ in a basic, but acceptable manner. This is a “catch all” level assigned to any machine that can realistically be upgraded to Windows Vista™ but won’t meet level 2 specifications.

 

 2.0

A base score of 2.0 represents the mainstream Windows Vista upgrade target system. This level of PC may run Windows Aero but users may see noticeable performance issues from time to time, especially on PCs with base scores less than 2.5 and/or 64MB of graphics memory. Performance issues may also be noticeable when opening many application windows at the same time or when using very large monitors.

 

 3.0

This is the lowest capability Windows Premium Logo PC that will ship with Windows Vista™ pre-installed. Windows Vista will generally enable Aero automatically on level 3 machines.  Aero will perform quite well on level 3 machines with single monitors.  With dual monitors (especially larger than 1280x1024), users may see noticeable performance issues from time to time, especially on PCs with base scores less than 3.5 and/or 128MB of graphics memory.

 

4.0

All Windows Vista features will run well with snappy performance.  HD playback and recording of one HD stream will work well.  3D games and other high-end 3D applications will run acceptably on Level 4 machines.  Multi-tasking will be quite good on these machines (when an application makes use of this capability). Many mid to high level 4 PCs will have dual core CPUs.

 

5.0

Level 5 PCs will dramatically exceed the Windows Premium logo requirements. They will easily run Aero-Glass on multi-monitor systems at high resolution.  First person shooters, multiple HD streams, video creation, high end multimedia applications are all characteristic scenarios of people who will be using Level 5 systems.  As Level 6 machines are not defined yet, it is possible that the highest performance and capable Level 5 machines may be re-leveled as level 6 in the future (i.e. that may happen if the new hardware is evaluated before the index is updated with the new capabilities).

 

6.0

Base scores of 6.0 and higher are not defined yet. They will be defined when the time comes and new innovations in hardware allow new capabilities. From past experience, it is expected this will happen at a rate of once every 12-18 months.

Computing the Base Score

The Windows Experience Index score – often called the base score – is always a decimal value greater than zero. E.g. the base score is a number like 3.6 or 5.6.

Since a system’s performance is limited by its slowest component, the final system base score is the lowest value of the five subscores. In the example below, the WEI base score is 3.8 and is determined by the processor’s score of 3.8.  

Note: The model logic is tolerant of one subscore being below the threshold for a particular level by 0.1.  For example, assume that in the above example, the memory score was 4.0 and the processor score 3.9.  This would mean that the processor score would marginally be the only item keeping the base score below level 4. The model addresses this issue by rounding up a single value that is below the next round level by 0.1. 

Computing Each Subscore 

Each sub score in the index was created to measure the performance of a critical piece of hardware. The scores are calculated by measuring one or more relevant performance attributes, and then converting the values (normalizing) to a score between 1.0 and 5.9.

In this section you can read what is tested for each subscore.

The CPU Score

The CPU score was created to measure the processor performance when tasked with common Windows usage activities. The processor is assessed on the following items:

1.      Compression and decompression using the LZW compression algorithm

2.      Compression and decompression using the Windows Vista compression algorithm used for hibernation files, ReadyBoost and other features

3.      Encryption and decryption assessment

4.      Computing hashes

5.      Encoding of video

The results are normalized and weight averaged in order to arrive at the final CPU sub score.

The Memory Score

The memory score measures the bandwidth of moving data into and out of memory in Mega Bytes per Second. The higher the bandwidth, the better the memory. 

Not having enough memory is a limiting factor on performance. As a result, the amount of memory in the system constrains the score value. The amount of system memory is determined by the overall system memory minus any memory reserved for graphics (if any).

 The amount of memory limits are:

Amount of memory

Highest possible score

Less than 256 MB

1.0

Less than 500 MB

2.0

512 MB or less

2.9

Less than 704 MB

3.5

Less than 960 MB

3.9

Less than 1.5 GB

4.5

The Graphics Score

This score is intended to reflect how a system will run Aero (desktop composition) and playback Windows Media Video. It measures video memory bandwidth (in mega bytes per second) and converts it to a score between 1.0 and 5.9.

If the graphics hardware does not support DirectX 9 (DX9) graphics, then the system receives a graphics score of 1.0 regardless of driver type. If the system supports DX9, but does not have a WDDM Driver (Windows Vista Display Driver Model) the system will then receive a graphics score of 1.9 at the most.

The Gaming Score

The gaming score measures the frames per second the graphics card can handle for various textures.

Additional notes:

·        If the graphics card does not support D3D 9 then it receives a Gaming score of 1.0.

·        If D3D 9 is supported, the card is DX9 capable and has a WDDM driver, it will score at least 2.0.

·        If the score is greater than or equal to 5.0 and the graphics sub-system does not support Pixel Shader 3.0 then the score is limited to 4.9

The Disk Score

The disk score measures disk bandwidth (in Mega Bytes per Second). The conversion to an index number is set up in a way that all modern disks will score at least 2.0.

Using the Windows Experience Index

The Windows Experience Index is very useful for consumers when buying a new PC, when upgrading an existing PC and when buying new software. This section explains how the index can be used in each of these situations. 

When Buying a New PC

When buying a new PC a customer is usually confronted with the dilemma of which PC to choose. A PC’s value is multi-dimensional. The value is a collection of many attributes including performance, industrial design, noise, size, weight, power consumption, connectors, capacity of disk & memory, peripherals (DVD burner, etc.), networking, included software, and more. The most difficult aspect to understand is how well the PC will perform when running Windows and other software and the type of experience you can expect. The only way to do this today is to look at a long and arcane list of technical terms and try to figure out what the combination of them would mean when running Windows. This is very difficult to do, even for the most experienced customers.

This is where the Windows Experience Index comes in. It can help you while shopping for a new PC:

1.      First, determine the base score level of PC you are looking for. This can be done using the “base score levels table” on page 4.

2.      Second, look for PCs with that base score level or higher. For example, if you determined you need a PC with a base score of 3.0, look for PCs at level 3.0 and above.

3.      To determine which PC to buy, look at all the additional characteristics each PC provides and determine which package if the right one for you.

4.      To compare the experience you can expect to get from 2 different PCs, you can check their WEI base scores as well as their subscores for each of the five areas.

When Upgrading a PC

The WEI score is very useful when upgrading a PC. The following examples illustrate how the WEI score can be used when considering an upgrade.

Ordering upgrades directly from the PC manufacturer

Rachel, a PC user decides to upgrade her PC after starting to view videos and editing photos on it. She goes into “Performance Information and Tools” from the control panel. Her system rating shows a WEI base score of 2.1. She has determined that a base score of 3.0 or greater is sufficient for her needs.

 

 

 

On the bottom, next to the logo of the PC manufacturer, Fabrikam, she notices the following link: “View ways to increase your rating”. After clicking it, she is directed to the Fabrikam web site which suggests a few upgrade options for her. She chooses the components she is interested in and is given directions for a self upgrade or for sending her PC in for the upgrade to level 3. Note: This link will be provided by certain PC manufactures that offer upgrades.

Manually Upgrading a PC

Consider a customer who owns the following PC:

Processor

4.7

 

Memory (RAM):

2.9

Graphics:

4.3

Gaming graphics:

4.2

Primary hard disk:

4.1

The customer has recently bought a digital camera and is now using the PC with many more programs running concurrently. Due to the added load on the PC, the customer feels the PC is less responsive than it used to be. He thus goes into “Performance Information and Tools” in the control panel to try to discern how to improve the PC performance. Looking at the WEI results presented there, it is clear that the base score of the PC is significantly impacted by the memory score which is by far the lowest score. To improve performance, it seems that adding more memory or putting in faster memory if possible would be the method of choice for improving performance.  Checking the amount of memory in the PC by clicking on the “View and print details”, the customer discovers that the PC has only 512MB of RAM available. This indicates that the low memory score is probably due to lack of memory. The conclusion would be to check if the PC can support more memory and upgrade it. 

Consider this second PC:

Processor

5.5

 

Memory (RAM):

5.3

Graphics:

3.1

Gaming graphics:

3.0

Primary hard disk:

5.1

 

This customer has recently bought a new game. The game works well on this PC but is throttled back due to lack of performance by the PC. The customer decides to take a look at the WEI score by going into “Performance Information and Tools” in the control panel. Looking at the scores, it is apparent that this PC could benefit from an upgrade of the graphics card. The customer walks into a computer retail store and looks for a graphics card with a manufacturer recommended component subscore of 5.0 or higher on it. The customer ends up buying a Fabrikam series graphics card and upgrading his/her PC. After the upgrade, the new game graphics are smoother and have additional lighting effects. When looking at the WEI scores after the upgrade, the customer notices the new PC score has changed from 3.0 to 5.1.

The new score is the following: 

Processor

5.5

 

Memory (RAM):

5.3

Graphics:

5.3

Gaming graphics:

5.6

Primary hard disk:

5.1

The new base score is now determined by the primary hard disk subscore, which is now the lowest of the subscores.

When Buying Software

When buying software, knowing your PC base score is very useful. With it you can determine if the software you are buying will run well on your PC. Microsoft is working with software vendors to use the base score and subscores for recommended system requirements. We expect to have some software vendors using it at the time of Windows Vista launch and many more following the launch.

When determining if your PC can run a specific software package, look for the system requirements section on the retail product packaging. The recommended WEI score is the base score the software vendor recommends your PC should have to get an adequate experience when running this software application. The packaging may also include a minimum WEI base score which would indicate the minimum performance a PC should have to be able to run the application. Example: 

  

 

Summary

The Windows® Experience Index is a new feature built into Windows Vista™. It can considerably help consumers understand how well Windows Vista will perform on a specific PC, and make the buying process of new PCs, hardware upgrades, and software simpler.

The following topics about the Windows® Experience Index were covered in this document:

1.      Description of the Windows Experience Index

2.      How the scores are calculated

3.      How the index can be used in the following cases:

a.      When buying a new PC

b.      When upgrading a PC

c.       When buying software

Comments

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Posted by gfincher


Interesting post, but the information in the tables is virtually unreadable because of the color of the type - even on FireFox!  Change the colors??

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Posted by Jimothey


This is very interesting.

and would all point to me needing a bigger graphics card, as I can't seem to get the graphics and gaming index higher than 1.0!

It's running DirectX 9 and I changed the driver to WDDM in the device manager.

the graphics card I have is an ATI Radeon 9800 Pro, which I believe has 128MB RAM, which I thought was adequade to run Vista. I maybe wrong on this.

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Posted by thenay


Great article, and I agree with gfincher, some of the text is whited out, and I tried Firefox and IE7

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Posted by kikoman


Why not make a Windows Experience Index tool available for XP? That way, consumers who are planning to buy a new PC can new which specs they need.

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Posted by wdetmer


While 2 gig. of ram is recommended there is no mention of the maximum addressable by Vista.  Is this 4 gig. or is it possibly more?  I am looking at a dual 64 bit processor box with gig. ram configuration and want to know if Vista will utilize.  If so, which version and when will it be available?

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Posted by DJPias


Great blog but I have a question. Recently I have changed my "old" nVidia GeForce 6600GS with a 7300GS card. My PC had a Windows Experience Index of 3.8 with the first one but now with the new card it has an index of 2.2!!! What's wrong? The drivers are the same in both cases...

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Posted by Swampie


DJPias - the reason is the 6600GS is a better graphics card than the 7300GS.  The first digit describes the generation of the product - ie. the 7xxx is a newer technology than the 6xxx, however the 2nd digit describes where in that generation the card/chip sits.  The 66xx is likely to be better than a 73xx because the x3xx indicates it's an entry level chip, whereas the x6xx indicates it's a higher spec chip (in the range).

Don't just assume the newer the generation/technology, the better the card.

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Posted by Randomiser


The real horror about DJPias post is it suggests a 7300GS isn't sufficient to run Aero Glass. Surely that must ge wrong?

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Posted by Davids


For the last few days, I've been unable to see anything about the index scores I received whern first installing Vista.  Indeed, I am no longer able to see a link to re-rate my PC.

This is a link to what it looks like:

http://img19.imageshack.us/my.php?image=weixt7.jpg

Any idea how I can refresh this view?

Thanks

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Posted by DParks256


I have the same error as "Davids" and am not able to update or aquire a score.  I have been working on this for a couple of days now, and would appreciate any input, thanks! (the view from his screenshot is identical to mine)

Thanks, Dave

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Posted by SamC1931


First I would like to thank Microsoft, for a great product, I have been running Vista Ultimate since August on my 3year old Dell Inspiron8600 WIE score 3.0.  I am in the process of shopping for a new computer.  I do not find major vendors (such as Dell, HP, Toshiba) providing the Windows Experience Index and/or component Subscores.  There are so many choices.  I would like to end up with at least a WEI score of 5.2.

I use my computer for normal office stuff and multimedia managing photos, creating and watching video.

• Intel® Core™ 2 Duo T7400 (2.16GHz, 4MB L2 Cache, 667 MHz FSB)

•     2GB DDR2 SDRAM at 667MHZ, 2 DIMM

•     100GB 7200rpm SATA Hard Drive  (I have external drives)

•     256MB NVIDIATM  GeForceTM  Go 7900 GS Graphics Card

Will all of the above be above 5.2?

Thanks …Sam

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Posted by mikeisfly


I Had a Ati all in wonder 9800pro and i got a video index base score of 4.9 I believe I know that I was running vista(32 bit and 64bit) in areo with no problem. I was using a AMD 64 3200+ so my cpu was 4.0 and my memory was 4.0 as well (2 gig of ddr400) but since this chip is based on the 754 socket there is a limitation of the memeory controller built into these processors so my memory was 4.0 as well. I upgraded my cpu and motherboard to x2 4200+ now my score is 5.0 and my memory same (ddr400 is 5.1) I am running memory in dual channel now. I also upgrade my video to ati x1950pro PCI -e x16 now my video is 5.9 with a gaming experience of 5.8. hope this helps all.

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Posted by Davids


DParks256

If you haven't found a solution, I found a helpful soul on a Windows forum.  I presume you have Tweak installed:

http://www.neowin.net/forum/index.php?showtopic=537418

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Posted by HKG


I am running x64 ultimate and have 3gb DDR400 ram but I only get an index score of 4.0

When I first installed I had a 4.1, then after a couple driver installations I was prompted to recalculate and I got 4.0

The system does recognize I have 3gbs but why the low score?  I have the ram running in dual memory mode, all my other scores seem on par with others of similar specs.

Any insight??

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Posted by Historygeek1989


I agree with others, great explaination.  I installed Ultimate after attending the Atlanta launch event.  Vista is so much better in person.  

My issue is that I am running a Raideon 9550 256 mb card.  It has been fine to run BF2, Tomb Raider Legend, and Ghost Recon Advanced Warfighter, but according to Windows experience it rates only a 1, thus killing my overall score.  I did update with the lastest driver dated 01/30/2007.  

What am I missing here?  Suggestion?

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Posted by houru


I am also running an ATI Radeon 9550 256 mb card, and i scored in graphinc 3.6 and in gaming graphics 3.3 (my lowest score). All the games I've played so far ran just fine

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Posted by Historygeek1989


Thanks for the update houru.  Glad to hear that you are having better luck than me with your card.  Can you tell me what ATI driver version you are running?  I'm running ATI's 8.333.0.0 dated 1/18/2007.  

Everything that I have read about the experience numbers, I should have numbers similar to you.

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Posted by RADIO10465


HI,

I have a Sony VAIO vgc-ra830 g and with the rc1 of vista, my system had a 4.2 Windows Experience Index Rating. Now, it has gone down to a 2.4 with absolutely no system changes. My specs are run from 2.4 for hard disk to all the rest being 5.1 to 5.9. My hard disk is a 7,200 rpm RAID 0 320 gig hard drive. Check disk and defrag don't help. Any ideas?

Joie

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Posted by PlayerTwo


Its simple the whole idea behind the windows index experience is to get us to by more hardware! I mean who is gonna be satisfied with a low score and the only way to get a better score is to buy more hardware! No wonder the hardware vendors are so happy with MS.

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Posted by techGeek


Well, I just built a rig and I have 5.6; I'll be using it mostly for notepad and IE.

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Posted by hisham88


hey guys i have a toshiba A100 notebook here are the general specs:

T5500 1.66GHz     4.7score

2GB RAM 533mhz    4.5score

GeForce Go7600 128MB    (WinAero 3.1;  Gaming Graphics 3.8score )

200GB 5200RPM HDD       4.3score

well i was hoping someone could comment on my scores please adn why is my desktop performance for windows aero only 3.1, i thought my GPU was close to topnotch and its not even close to a score of 4.0 im just so confused...  thanks in advance guys :)

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Posted by Nick White


Hey everyone:  After conferring with one of my more technical colleagues, I thought I'd mention one point about power requirements on newer graphics cards.  Namely, many new cards on the market require supplied power of 350W or greater, and most new PCs only come with 300W supplies.

The upshot is that you have to read the requirements on newer graphics cards *very* carefully to ensure you're buying one compatible with your system.  

Please take note.

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Posted by Pyaraness


Great blog, just what I was searching for! I've got a Dell Precision 670, check out these specs: 2x (Dual CPU) Intel Xeon Dual-Core 2.6Ghz, 3GB Ram, 150GB SCSI 15k rpm running 64-Bit Ultimate Vista, here are my scores:

Processor: 5.3, Memory: 4.5, Graphics: 5.9, Gaming Graphics: 4.6, Primary Hard Disk: 5.9, overal score 4.5 (determined by memory)

I wonder how I can increase my memory speed!

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Posted by DHRammstein


Great blog, I'm very happy to see this, it's nice to see how other people are enjoying it. I'm a huge fan of Vista, running home premium on both of my machines, and I'm a huge gamer, happy to say the drivers are finally starting to get where I want them, although OpenGL based games still see a 30% decrease in overall FPS.

I just bought a HP Media Center PC m7750n

My system:

AMD64 X2 2.6ghz 5000+

2GB PC2 4200 DDR2 \ 2000mhz FSB

Serial ATA 400GB

Nvidia 6150LE Onboard (Disabled)

Nvidia 7600GT

** Too much to list**

Scores: Base Score 5.2

Processor 5.2

Ram 5.9

Graphics Desktop/Aero 5.9

Graphics Gaming 5.4

HDD 5.7

My other gaming system

AMD64 Clawhammer 3700+ 2.4GHZ S754

1.5GB PC3200

80GB/160GB = 240GB

BFG GeForce 7800GS OC (AGP)400/1250

Scores: Base Score 4.2

Processor 4.2

Ram 4.2

Graphics Desktop/Aero 5.9

Graphics Gaming 5.2

HDD 5.2

I researched plenty of benchmarks, and the 7600GT is plenty to run any DX9 game, I simply don't want to spend money on a DX9 card, not when this one is more than enough, I'm waiting to get a high end DX10 card, maybe by summer. Anyways, at $99, ya can't go wrong, I run Quake 4 maxed out on everything and it never falls below 60fps, except Oblivion, which prefers ATI cards anyways. Though I admit, if I didn't have this system supporting the card, I would need at least a Nvidia 7900, not sure of ATI, my last card was a X800 Pro, outstanding card btw.

So there it is, don't splurge on DX9, wait!!!

Also, another note for video cards. I