Addressing a Windows Update failure after repairing from XP CD


Posted by Nick White on Thursday, September 27, 2007 7:20 PM 15 Comments

Microsoft/Windows Update Program Manager Nate Clinton has just posted on an issue we've learned of that affects some users of Windows Update repairing their systems using a Windows XP CD.  The symptom is that some Windows XP customers are unable to install updates via the latest version of Windows Update after using a Windows XP CD to perform the "Repair from CD" function. 

The issue does not look to be widespread and occurs in rather exceptional only under specific circumstances; it occurs because the Windows XP Repair CD replaces all system files, including Windows Update, with older versions of those files.  Meanwhile, the most current version of Windows Update (which is already present on the system) includes a file that is not present in the Windows Update image on the Repair CD.  After performing the repair, the new file remains on the system and creates a registry mismatch, causing subsequent installation of some updates to fail.

Luckily, there is a remedy:  customers experiencing this issue can 1) refer to KB article 943144; 2) check Nate's post for work-around steps now; or, 3) contact Support using the telephone number(s) found at support.microsoft.com/security (usually found in the right-hand nav).

 

Posted by Techy News Blog » Addressing a Windows Update failure after repairing from XP CD


 

Posted by newscientist2000


Hopefully we can slipstream some files into an XP CD or something to fix this issue?

 

Posted by Nick White


Hey newscientist2000:  we're looking at various ways to address the issue; the MU blog is the best place to keep pace with our thinking on how we'll address it ultimately.

 

Posted by Harry Waldron - My IT Forums Blog


As noted in this earlier entry , the Windows Update process may stop working after performing an XP repair

 

Posted by Harry Waldron - Microsoft MVP Blog


As noted in this earlier entry , the Windows Update process may stop working after performing an XP repair

 

Posted by sboyle


There is a MUCH easier way to fix this!!

DL the following Windows Update Agent 3.0 package depending on architecture:

x86: http://go.microsoft.com/fwlink/?LinkID=91237

x64: http://go.microsoft.com/fwlink/?LinkID=91238

Itanium x64: http://go.microsoft.com/fwlink/?LinkID=91239

Now run the executable as such: "WindowsUpdateAgent-x86 /wuforce"

Done! That's all there is to it. This works with any MS OS, not just XP.

-S

 

Posted by Project Mayu


There is more than update broken after a repair from the xp CD, all your file permissions, are messed up, and programs don't work, its format and install from scratch or nothing.

 

Posted by newscientist2000


Thanks for the reply Nick

 

Posted by Windows hosting


Thanks for the information.

 

Posted by Nick White


Hey Project Mayu:  this is what occurs when you restore the system from the CD; because you lose your data, it is only to be done in the most severe of recovery situations.

 

Posted by hellokittyying


i really need help about installation windows vista

i got a problem after fist step to install my  computer didnt read cd after finished first step. Always start over on and on again never end.

What is the solution??

I really need a help

hellokitty_ying@hotmail.com

hope you can help me so much

 

Posted by hellokittyying


i really need help about installation windows vista

i got a problem after fist step to install my  computer didnt read cd after finished first step. Always start over on and on again never end.

What is the solution??

I really need a help

hellokitty_ying@hotmail.com

hope you can help me so much

 

Posted by Nick White


Hey hellokittyying:  we're not the best place for you to seek technical support -- I'd suggest directing your inquiry to one of our public newsgroups, which you can search here:  http://msdn.microsoft.com/newsgroups/.

 

Posted by Nuke


 

Posted by Windows Vista News


Did you see the post at windowsvistablog.com

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