Windows Vista SP1 Update


I have a quick update for you about Windows Vista SP1. The Microsoft Update Blog contains some important information about updates to the SP1 prerequisite distribution plan. Starting tomorrow, we are resuming the automatic update and installation of the Servicing Stack Update.

In mid-April, we will begin distributing SP1 (in the first 5 languages) using the Automatic Update system.  We have a lot of Windows users, so not everyone will get it on the same day.  In fact, it will go to a small percentage of Windows Vista users each day. The exact timing of when you will receive it depends on when your PC is ready for Windows Vista SP1.

In addition to starting the automatic delivery of the first 5 languages, I wanted to take this opportunity to tell you that also we're on track for the initial release of SP1 in the remaining languages in mid-April.

 

Posted by brmorris


Thanks for the infomation.  While it sounds like they fixed the prerequisites problem, I am still unhappy with what happened.  The WU blog says that "a few customers" had the problem.  How about a few thousand or more.  This is spin -- a few customer means 2 or 3.  MS would not stop a WU for 3 people.

Also, they didn't not provide a fix (make that workaround) for a full week!

 

Posted by windows vista ultimate user254


does this update include some ultimate extras......................................................just curious

 

Posted by Brandon LeBlanc


windows vista ultimate user254, no none of this has to do with Ultimate Extras. It is information regarding Windows Vista SP1. When we have more information on Ultimate Extras, we'll post it here.

Thanks,

Brandon

 

Posted by Duneti


Extras for V Ultimate,I have looked at them and yet can't figure out why I would need them!AS I think they are'nt extras,but Bagage,& something that is not needed?!?!

         Just my thoughts

  Thanks; Duneti

 

Posted by Compumind


Hello Chris and Brandon:

I have made several comments and suggestions on the other blog (3/18) when SP1 was released.

What about progress with the SigmaTel Audio Drivers and others - Perhaps you and Brandon might wish to peruse that blog again, as this blog seems geared to Windows Update prerequisites for SP1.

It would be great if you could clarify this, since the prereq's are crucial to the success of SP1 in general and then come all the other driver and download/install issues, as mentioned above.

Thanks :0)

 

Posted by someone


I won't switch to Vista till:

1. MS fixes Explorer optionally disable autorefresh/autoarrange, disable full row select in all views and starts showing the file size on the status bar. These are glaring definciencies in a modern OS file manager.

2. MS updates the servicing stack to skip backing up updates to %Windir%\WinSxS and free up space and incorporates back the technology to slipstream hotfixes and service packs.

3. Offers a TweakUI powertoy for Windows Vista.

Which I guess will be....NEVER!

 

Posted by Compumind


One more question -

Do I understand correctly that if you use the Standalone Installer (See KB936330) that the  prerequisites are NOT required (If Automactic Windows Update was disabled?)

Oh, Brandon the wording of that KB still says not to use the Standalone Installer if you updating just one computer. Thought that was supposed to be corrected. Date of the KB is still 3/18/2008.

:0)

 

Posted by tino


@someone: You can disable auto-arrange. You can draw a selection rectangle "trough" unselected rows and the file size is displayed in the details pane at the bottom. There is no status bar anymore.

And there are tweak tools out there for Vista like "TweakVI".

 

Posted by dovella


Mid April 5 language??????????????'

Hey Mid APrile 35 Language!!!!!!!!!!!!!!!!!

 

Posted by Brandon LeBlanc


Compumind, I am aware of the phrasing on that before-mentioned KB needing to be revised...the proper folks know about it.

Also: the standalone installer includes the prerequisites for SP1 I'm told. So they are still required but just included all together in the installer.

And trust me, I am well aware of you wanting to see an update from us on the status of the SigmaTel Audio Drivers and others. :-)

Currently, I'm told folks here at Microsoft continuing to work with partners to provide updated drivers as soon as possible. When I have a specific update I'll be sure it gets to you and others here on the blog.

- Brandon

 

Posted by loukkis


Brandon, why don't you release SP1 version of Language Interface Packs at some location; MSDN, Technet or at least Volume Licensing site?

 

Posted by Brandon LeBlanc


loukkis, that is a good question and good suggestion too. I'll forward it on to folks and see if I can get a answer as to why we release the Language Packs the way we do.

- Brandon

 

Posted by dovella


Brandon excuse me my question

in Italian Mid April yes or no??

 

Posted by KindDragon


When you fix bug introduced SP1 with not working D3D9 multihead mode?

http://forums.xna.com/thread/55693.aspx

 

Posted by Tech|noob


As people who've already made (or attempted) the jump to Vista SP1 know, before you get to the actual

 

Posted by Brandon LeBlanc


dovella, I believe so.

KingDragon, don't have a answer to that question but forwarding it on.

- Brandon

 

Posted by jaxim


Any chance that SP! will correct the problem that 6.1 speakers are no longer supported in Vista?

 

Posted by dovella


OK Thx Brandon ;)

 

Posted by Donna's SecurityFlash


From Vista Team blog: I have a quick update for you about Windows Vista SP1. The Microsoft Update Blog

 

Posted by KindDragon


Thanks Brandon

 

Posted by BillD


@dovella

On April 9, the SP1 will be "offered" on Windows Update (user interaction is required), file size is about 60MB on a fully patched system.

On April 18, SP1 will be "pushed" automatically on Automatic Update service (no user interaction)

 

Posted by sdaemon


Keep it coming. Vista without SP1 is kind'a hard to swallow for an XP biased user. With SP, Vista finally moves like it should.

 

Posted by dovella


@BillD  10000 THX

 

Posted by eponymousnyc


XP SP3 is faster then Vista

 

Posted by webgui012


@Chris Flores:

How come Microsoft is pushing forward with distribution before it addresses remaining Vista issues? An example is the WMP 11 problem Vista SP1 users are experiencing: http://digg.com/microsoft/Has_Vista_SP1_Broken_Netflix_Instant_Watching

Vista users need to be able to re-install WMP11.

Also, how come some yahoo named Daniel_K can release updated Creative drivers before Microsoft and Creative can?

The service pack just feels a little under-tested to me still.

@eponymousnyc:

No one ever said Vista was faster than XP in the first place. It is meant to take advantage of future hardware advances, at the expense of a little speed right now.

 

Posted by dovella


@eponymousnyc

you use Nlite??

 

Posted by Brandon LeBlanc


webgui012, I am investigating the Netflix issue with some folks at Microsoft and will post again when I hear anything back. In regards to Creative drivers - it is up to Creative to create drivers for their hardware, this is not something Microsoft does.

BillD and Dovella, Microsoft has not officially announced a date for when SP1 will be pushed out automatically on Windows Updates or when the new languages for SP1 will be available. Unless you here it from us, take whatever dates are being tossed around with a grain of salt. As we stated in the above blog post - we're looking at Mid-April for automatic distribution of Windows Update and new languages.

Also: BillD you mention April 9th as to when SP1 will be available on Windows Update with "user interaction is required" - SP1 has been available on Windows Update with "user interaction is required" since March 18th.

- Brandon

 

Posted by dovella


OK Brandon

THX

 

Posted by beqiraj.net


Windows Vista Service Pack 1 (SP1) kann nicht installiert werden

 

Posted by newscientist2000


So Im curious, what happens to all the retail FPP versions of Vista without SP1 once the new boxed copies of Vista+SP1 hits store shelves, are they simply recycled or simply left in the retail channel of stores like BestBuy or CircuitCity to deminish with regular sales.

The reason I ask was because at my local Target FPP Vista has not been available for a few weeks.  But the store labels now state Vista + SP1 !

 

Posted by Andy D


SP1 caused blocking of my OEM Vista Home Premium. Should I remove SP1 to get an access to my PC? How do I do this? Can get it running only in the safe mode...

 

Posted by Brandon LeBlanc


Andy D, you should probably contact Microsoft Support regarding your issue as they are better equipped to help you troubleshoot:

http://support.microsoft.com/oas/default.aspx?gprid=11732

Be sure you choose "Windows Vista Service Pack 1 (All Languages)".

- Brandon

 

Posted by eponymousnyc


Am I the only one bothered by the fact that the product is called Vista Business, but it can't map network drives using a logon script which is something some businesses might like to do?

 

Posted by dovella


wave 1 500mb  not ready??

 

Posted by Ceinach


eponymousnyc,

None of the versions make much sense. For example, I find it absolutely hilarious that the "business" edition doesn't include bitlocker. Who else is going to need drive encryption if not businesses? Why wasn't it made available as an option at the very least without spending another $100 to upgrade to ultimate is still a mystery. Also the "premium" edition doesn't include RDP support and "Ultimate" contains almost no extras.

What a confusing mess of a marketing program and is hopefully a great lesson on how NOT to do OS marketing in the future.

:)

 

Posted by Joe Hendrix


I'm in the same boat as Compumind.  I have a 6 month old Intel MB, and one would think, of any manufacturer out there, that Intel would have the latest drivers available.  But... no.  How can this be???  

Of course, I'm assuming that the SigmaTel drivers are my only road block in receiving the SP1 update.  It would be nice if Microsoft can scan our machines, and let us know which drivers are out of compliance, so we don't have to be guessing what is out of compliance.

Oh well... still waiting.

 

Posted by Compumind


Found this at:

http://www.microsoft.com/windows/products/windowsvista/sp1.mspx

"Windows Vista Service Pack 1 (SP1) is the complete set of Windows Vista updates Microsoft has issued over the past year plus additional enhancements to improve your PC experience. SP1 doesn't add new features or require you to learn anything new—it simply makes your PC more reliable, run more smoothly, and even more enjoyable to use, all at no charge."

Oh, how nice! Isn't that the way your PC is supposed to work in the first place?

;0)

 

Posted by Compumind


Joe Hendrix:

Just to clarify, SigmaTel is not part of Intel.

http://www.sigmatel.com/support/

The company was bought by Integrated Device Technology.

As per Brandon's comment (to me) above, I would hope that they are working with Microsoft (or vice-versa) to resolve the incompatibility issues with SP1, since so much of their audio hardware is out there.

:0)

 

Posted by Brandon LeBlanc


dovella, the remaining languages for Windows Vista SP1 have not yet been released. More details to follow in the near future.

eponymousnyc, you should be able to use a logon script to map a network drive just fine in Windows Vista Business. I just tried it out myself on a PC I have running Windows Vista Business and it seemed to work for me. Is there something that says Windows Vista Business isn't suppose to let you use logon scripts to map network drives or is it something you're having issues with? Let me know.

Compumind and Joe Hendrix, we are continuing to work with partners to provided updated drivers - stay tuned for more information.

- Brandon

 

Posted by dovella


OK Doctor Brandon :D

In Italy (and world) we wait you ;)

http://www.hwupgrade.it/forum/showthread.php?t=1670238

 

Posted by Ceinach


eponymousnyc,

I did some research since we had that same problem with logon scripts awhile back and a customer using Vista Business.

The gist was that we could only get NET USE logon commands to work with the UAC off, but then the LPT port mappings wouldn't work with it turned off. If you reference the following KB article for the fix. Basically, in Vista "network shares that are mapped by logon scripts are shared with the standard user access token instead of with the full administrator access token"

http://support.microsoft.com/kb/937624

Now for the fun part...you get to do this on EACH workstation.

:)

 

Posted by shiyabeng


Windows Vista Service Pack 1 is an update to Windows Vista that addresses feedback from our customers. In addition to previously released updates, SP1 contains changes focused on addressing specific reliability and performance issues, supporting new types of hardware, and adding support for several emerging standards. Windows Vista SP1 also addresses some management, deployment, and support challenges.

 

Posted by alt-92


@ Ceinach

"Now for the fun part...you get to do this on EACH workstation."

Psh. I'd rather use a Group Policy to enable that setting.

Judging by the key itself chances are you can use GPMC.msc to configure that policy on your domain.

 

Posted by mada381


Hi.

I am new here and not very good with computers.

I need to ask a question if any one can help me .

Ihave just bought a new tv 19 inch, HDMI DIGITAL.

Although when i plug it into my computer to use as a screen it says it auto focus, it does not do it very good.

All the writing is blurred and out of focus, i have tried to change the resalution but it makes no difference.

Can any one help me?

PRETTY PLEASE, WITH A CHERRIE ON TOP.

 

Posted by SteveBallmer


Just download and install it! Trust me!

 

Posted by Joe Hendrix


Compumind... thanks, but my point wasn't that SigmaTel is part of Intel.  My point is that Intel, being a "leader" in the industry, should have the latest and greatest on their website available for download.  Intel should have close relationships with SigmaTel, or IDT or whoever now owns the blasted devices, and be right on top of this.

And...  since Audio drivers are such a basic function within the Windows environment, one would think that Microsoft would have taken great pains that the latest drivers were widely available via Windows update before the release of SP1.  

No need to say that "MS doesn't have control over other companies drivers".  That just doesn't fly.  MS has great control over what is put out there.  In fact, they should've done due deligence to make sure that these basic of drivers were available to everyone who needed them before SP1 was available.

Sorry for the rant, but I already did the web surfing to find the correct drivers, and made the stops at SigmaTel and IDT, who then passed the buck over to the "OEMs".  If no one is willing to take responsibilty for this, then I am assuming that I, and probably thousands (millions?) of others are left in a holding pattern for getting SP1.

End of rant.

 

Posted by JDSX


It's just tragically comical now.  Not only can't I install SP1 but when I run the standalone installer for that "fixed" prerequisite patch KB937287 it tells me "The update does not apply to your system."

I don't have any outstanding updates showing via Windows update either.

 

Posted by cjmiller


Windows Update pushed down the KB938371 update and Vista no longer recognizes my Dell USB mouse or my Logitech MX700 wireless mouse.  I get the dialog "Found New Hardware - Unknown Device)" with the following text:

Windows encountered a problem installing the driver software for your device

Windows found driver software for your device but encountered an error while attempting to install it.

    HID-compliant device

An error occurred during the installation of the device

The driver installation file for this device is missing a necessary entry.  This may because the INF was written for Windows 95 or later.  Contact your hardware vendor.

...

This occurs with any USB port on my machine and with both mice.  I have a mouse with my Wacom tablet that still works.  It has it's own drivers and MS didn't touch them.  This is specific to 938371.

If I do a System Restore, it all works.  As soon as I install 983731, I lose the mice.  At my office I've been the sole voice sticking up for Vista when people bash it.  This is really frustrating as 983731 is a prerequisite for SP1.

 

Posted by jeffward24


Hello everyone.

I'm a Network Administrator who received a knock on the door this morning from a neighbor who had just experienced an Automatic Download of SP1, and upon reboot, it never made it to the desktop. His Dell 531S machine is 3 months old, 3 GB RAM, 3.07 GHZ Dual Core, well appointed little machine. No prior issues at all.

I assisted by doing a Last Known Good, Safe Mode w/ Networking, w/Command Prompt, Normal, Disable Digital Signing, used the Dell DVD to try Repair which failed, and when I went into Restore from a previous date, it failed stating there were errors that needed to be fixed. Over 2 1/2 hours later, it was still doing nothing in Repair mode. From the DVD, I brought up the Command Prompt option, did a chkdsk /r, and it failed. I also did this earlier with Command Prompt from F8, and it too failed. I called Microsoft and the guy laughed in my ear after 3 hours of waiting and having him walk me through all of the things I performed before calling, telling me the Service Pack is not the issue, and blamed the hard drive, having performed no bench tests or diagnostics. He said to pay a local store to wipe the hard drive, and told me he would no longer discuss the issue, as it was not the fault of SP1, even though it has repeatedly caused this issue world wide. He told me that he had a friend by a new hard drive, installed Vista, and putting SP1 on, which caused the machine not to boot. He stated it was the hard drive. I stated it was apples and oranges comparison because the drive has no history of successful run time, and this machine was flawless for months until the update. He then proceeded to hang up on me.

No wonder the slogan MicroSux is gaining strong favor and popularity.

My neighbors are Polish couple in their 60's who simply want a machine for basic use, don't use any 3rd party software, have reliable Antivirus/spyware removal, and up until today, trusted the Microsoft would not release anything that would now cost them several hundreds of dollars (Without my help, and I'm still struggling - other than slaving the drive, backing up data, and re-installing Vista). Not even a Custom install would work - machine just hangs.

He bought the Dell from Best Buy, but only has the "Basic" (And I mean Basic) 1 yr. warranty. Best Buy says to call Dell, as the Service Tag shows almost a year left on Dell to provide Phone Support, and Dell says it doesn't apply when you buy in a store, contradicting the Service Tag info on Dell's website. Between calling Microsoft, Best Buy, Best Buy Corporate, and Dell again, I was on the phone for over 10 hours, being transferred over and over, to no avail. When I called on his behalf today, being the first call to Dell, they registered the PC in my name (I informed them who owned the machine to get a case #), but he failed to pay attention, spelled my last name wrong, and had the wrong email, even after I asked him to confirm all details. When I called back later, they refused to speak to me, and I was passed to 9 departments before they realized, with much persuading that it was Their spelling error on my email, and last name...and it was Phonetically similar to my last name, but they refused to apply logic. He told me to log into Dell and do a Owner Transfer to fix it. I said "How genius...if you won't tell me how You misspelled my name...and I need that info for the Prior owners name, that would be an act in futility". After much discussion and frustration, he saw my point, and spelled my name right, but I still had to do a transfer, because only part of the name can be adjusted on their end. He also informed me that my neighbor Could buy an extended warranty from Dell...something they said was impossible do to a store purchase.

Any help would be most appreciated, along with similar experiences.

Thanks in advance.

Jeff

 

Posted by Brandon LeBlanc


jeffward24, I'd like to try and help if I can.

First off: SP1 is not being installed automatically on people's PCs currently. The automatic distribution functionality is not set up yet for SP1.

Regardless, if its ok with you can you send me a Private Message with your email address? I'd like to pass this incident on to some folks at Microsoft and see about getting this issue taken care of and resolved for you and your neighbors. You can send me a PM here:

http://windowsvistablog.com/forums/AddPost.aspx?ForumID=0&UserId=16682

Thanks,

Brandon

 

Posted by richingram


Just to add more comments.  I have had KB938371 installed on my machine by WU though I had it and the other SP1 pre req KB installed but still SP1 fails to install.  I am having assistance where MS are looking at the error logs and are trying to decipher them.  I think the total number of failed SP1 installation attempts is between 150 - 200 as i have given up counting!!

Was wanting to say 'Houston we have a problem' but I best not.  Oops just did.

Rich

 

Posted by Ramond10


To mirror the comments of Jeff Ward above, our main desktop computer automatically installed SP1 last night as well. I woke up to find the computer had rebooted during the night. The screen resolution was reset. I had to reinstall the printer driver as well as reinstall the video driver. I also noticed that the automatic updates had been switched back to on, so I went and absolutely nuked the AU services to prevent anythign like this in the future.

I verified that my OS version now indeed says "Service Pack 1". The only other computer in our house is a laptop and is running Vista RTM. It did not receive any update.

It does indeed appear that something was automatically downloaded and installed on our computer as well. Fortunately it only took me about an hour to fix the situation and didn't have to call support.

Have a nice day everyone.

 

Posted by pedroL


"In addition to starting the automatic delivery of the first 5 languages, I wanted to take this opportunity to tell you that also we're on track for the initial release of SP1 in the remaining languages in mid-April."

I'm waiting for the Portuguese (european) release of SP1.

What does that "inicial release" statement means?

Does it mean that I'll be able to update to SP1 on April 15 or so?

Thanks for your help!

 

Posted by Compumind


Hi Everyone -

I have been reading all these comments and recommend that turning "OFF" Automatic Updates is a *great* idea.

Until this SP1 disaster is "resolved" it would make sense to force a System Restore on your working system and even back it up externally.

Have fun! :0)

 

Posted by Compumind


Hi Brandon -

No question in my mind that *pushing* SP1 out in Automatic Mode would be potentially suicidal.

Why not just postpone it until the major problems with SP1 are addressed. Obviously there are too many problems with this SP, drivers included.

Think about it. Makes sense, right?

:0)

 

Posted by Ramond10


Hopefully someone can clarify, since I know I set those updates to NOT automatically update and I believe something from Microsoft switched this setting back.

Is it correct that disabling the Security Service entirely will 100% guarantee that no further Automatic Updates are applied to the machine. I don't want anymore updates at all without my authorization. I don't want the AU process even updating itself. In other words, I want it completely off and disabling the service accomplishes that right? I can still go into Windows update and manually perform this on my schedule right? No update from Microsoft will be able to switch it back on again, right? I don't want to wake up any morning again and find some reboot update process has kicked off without my approval first.

Not angry with MS over this (at least not yet), just want it off permanently as this was very close to being a disaster situation if I was unable to reload those drivers.

Have a nice day everyone.

 

Posted by varadarajbhat


I would still love Windows XP with all its simplicity and ease of use. I recently installed Windows Vista ultimate which at present I reqret the decision of buying it in the first place. As far as I am concerned , I would like to get my work done rather than play around with the slide bar and aero features. I have a bunch of friends who are considering buying Mac OS X simple because it has the features to help usability and not only just look cool like aero. I dont see a reason why people should buy Vista and I dont blame enterprises shying away from it untill they have to migrate. I am still pro- windows and really hope they get their acts together for the next release.And please dont force people to move to a new machines when u release the new operating system.

 

Posted by Brandon LeBlanc


Compumind, I'm not really the guy in charge of making those decisons ;-) I also don't think it will be "suicidal". I know your concern is with drivers and we're continuing to work with partners to provide updated drivers for SP1.

richingram, glad some Microsoft support folks are looking into your issue. Keep me posted.

Ramond10, thanks for bringing this to our attention and I've forwarded your feedback to folks here at Microsoft. Do you have Windows Live OneCare installed?

Thanks,

Brandon

 

Posted by Brandon LeBlanc


To all,

It is important to realize that SP1 does *not* install automatically. It requires user interaction before SP1 can install. It is impssible for SP1 to install without user interaction - as there is a EULA that the user must agree to.

On March 18th - Nick explained exactly how SP1 would be automatically distributed via Windows Update:

"...if you have your Windows Update configured to automatically download updates and SP1 will automatically download but not automatically install."

Essentially you give the final ok for SP1 to install. When we flip the switch to actually turn on automatic distribution (as it has not yet been turned on) SP1 will download for you overnight and be ready to install the next day. It won't install unless you go ahead and choose to install it and go through the installation wizard.

There is no need to turn off automatic updates for Windows Update if you are not wanting SP1 to install. You simply do not need to install it. It will not install by itself.

jeffward24, as I've stated above - please send me a PM so I see about getting your issue resolved for your neighbor.

 

Posted by Compumind


Hi Brandon -

Let me ensure that I understand this:

"SP1 will *not* automatically install via WU."

Then do the conditions spelled out in:

http://support.microsoft.com/?kbid=948343

still apply, if you give EULA consent?

If so, then we are back to square one.

Correct? ;0)

 

Posted by Charleda


I'm new to this blog (having got the URL from a magazine discussing Vista SP1 issues), but  hope to be able to turn off automatic updates - should I get a working operating system. The reason - after receiving seven 'modules' (for want of a better description, as they have strange "K" prefixed numbers) of MS update automatically at about 10:29(GMT) on 11/04/08, turning my Dell PC on today (12/04/08) 'essential updates..' were taking place which after it all settled down promptly left the following message:

The user profile service failed the logon.

User profile cannot be loaded.

The PC Dell DM061 runs Vista Home Premium, with 2Gb has run trouble free from new (10mths ago) with McAfee Security Centre from day one - until this occurrence.

As I'm the user and administrator I can't get past the logon attempts and hope (if I can get in touch with MS on the phone on Monday) I can avoid losing stuff.

All I done was turned the PC on and watched and waited while it 'updated' whatever it had downloaded in the last usage session. I'd no idea the operating system would be crippled as I took on trust the update would be safe. Any ideas?

 

Posted by Arkan


Please, clarify the situation with SP1 for 36 languages. You are at Microsft talk very much about 5-languages SP1. How can we treat tha? Please, answer, can we hope to see that SP1 till 31 December 2008?

 

Posted by magellan


I feel to express my displeasure about how Microsoft treats great groups of its private customers like me. I use Windows Vista Ultimate (german/portuguese UI)and it is needless to repeat my disappointment  about Windows Vista as so many others did before in this thread.

The only reason for me to switch to Vista was its ability to provide a multi language user interface.

Due to the various shortcomings that come with Vista I already planned to switch back to XP if the Vista SP1 would not solve some annoying performance and handling problems.

Microsoft should notice that (some) Windows Users have a legitimate interest to know in advance when Updates will be released. Until today, there is no official release date for SP1 for ALL languages.

On the other side, MS should first solve the most urgent issues on Vista than saying a release date for another Version of Windows (Win 7) in 2010. I dont know if I will buy another Windows version in the future simply because nobody should pay for BETA software.

 

Posted by Ramond10


Brandon,

I never installed SP1 before. I did't even know where to download it before I came to this forum. I don't use OneCare. My computer now says SP1 is installed. An update came down three nights ago from Microsoft that basically crippled my machine AFTER I had explicitly turned off Automatic Updates. Maybe it was the KB that so many other people are complaining about here. I don't know. All I know is that some update occurred that reset my video and print drivers. In addition, I also had to re-download the USB driver as well since it wasn't recognizing my external HD either even though my mouse worked.

Apparently you have no idea either, so this is a waste of both of our time at this point since my machine seems to be working again (with zero benefits to whatever the upgrade was from what I can see). In any case, my issues are hopefully now resolved, but bottom line - I'll NEVER turn on AU again - EVER.

Have a nice day everyone.

 

Posted by TonyMazz


It always amazes me that when you think about the amount of computers running vista, MS tries to perform an update and all you hear is whinning and nashing of teeth.  I had a very good experience with SP1...even uninstalled to do a trouble shooting issue and reinstalled....I like SP1 and it works fine on my home premium version.

I appeciate the efforts and talents of MS and their team.

 

Posted by coolcatbad


Hey Brandon,

My nephew has Vista Home Premium installed on his MacBook, via Boot Camp.

Vista SP1 does not show up on Windows Update no matter how many guides I follow, and the standalone package quits halfway during install.

Any ideas, please?

 

Posted by Brandon LeBlanc


Ramond10, I have forwarded your issue of having SP1 installed "automatically" to folks at Microsoft in hopes of seeing what has occured. I am in no way trying to say what you've said here "didn't happen". I take your comments very seriously. Also: in regards to your driver issues I am also forwarding that on to folks at Microsoft. If you wouldn't mind being possibly contacted by a Microsoft support engineer - feel free to send me a Private Message:

http://windowsvistablog.com/forums/AddPost.aspx?ForumID=0&UserId=16682

magellan, we've been very forthcoming with information in advance regarding SP1 and the 5 base languages. We plan to also be forthcoming in advance regarding info and dates when the remaining languages will be released for SP1. I have every intention of keeping you and other folks waiting for the remaining languages informed the best I can.

coolcatbad, I would contact Microsoft support (free of charge) regarding your nephew's issue with Windows Vista on his MacBook Pro as they are better equipped to help troubleshoot why SP1 may not be showing up:

http://support.microsoft.com/oas/default.aspx?gprid=11732

Be sure you choose "Windows Vista Service Pack 1 (All Languages)".

Thanks,

Brandon

 

Posted by Ramond10


Brandon,

There's comments all over the Internet and your own blogs about people having SP1 installed automatically. In fact, in your blog here:

http://windowsvistablog.com/blogs/windowsvista/archive/2008/04/07/windows-vista-sp1-update.aspx#comments

We can see this person actually witnessed the entire process:

"A few days ago, 2 or 3 days ago, Service Pack 1 did install automatically on my 2.4 Ghx SR5313WM Presario, and I didn't touch a thing, and I just happened to be able to watch the update "fly...I saw the computer install SP1, shutdown, finish installing SP1 during the shutdown/reboot, but when the computer restarted, the computer "stuck" on the startup screen where the colored bars go across the screen and it just "locked up" there...Stopped cold...I actually had to unplug the computer to get it going again."

Then the very next post as well states:

"'ve spent the weekend trying to install SP-1. There seems to be a real issue with the way the install handles drivers...refuses to recognize my boot drive after Stage 2 restart"

The left hand has no idea what the right hand is doing at Microsoft. It's obvious that Service Pack 1 is being automatically downloaded and people are having major driver problems.

If Microsoft is willing to pay me a fee to help troubleshoot this issue for them, then by all means, I'll be happy to provide my contact info and let's get started viewing logs and sending watson dumps. If it's going to end up being free troubleshooting support for Microsoft to post-mortem a problem already solved, then forget about it. Not worth my time.

Have a nice day everyone.

 

Posted by richingram


Since the installation of the revised kb938371, I am now having problems with 'WdiService Host' and 'WdiSystemHost'. A total of 19 issues in three days.  The problem is a service hang in wdi.dll for both. Along with the over 200 attempts to install SP1 it is getting beyond a joke!

Rich

 

Posted by tsstigger


Hello not a blogger and new to this but on April 8th I got 9 updates sent to my computer at 1:30am.  When I had time I shut down the computer to install. I spent 4 hours and 10+ restarts before I was able to even get the computer to sucessfully revert back to a privious version.  I thought is was something I did because of an itunes issue so I tried to install the 9 updates again. 4 took with out a problem and then the computer went into a reboot circle again.  30 minutes later I got it running again.  I now sit with WU telling me I have 5 updates KB947864 (security ud for IE7, KB941693 (Security for WV), KB945553 (same), KB948590 (same), and KB938371 Update for WV.  

I am affraid to install these as I dont want to waste another hour of my life geting my computer to return from the black screen abyss.

Anyone have any ideas for these issues?

Thanks,

Todd

 

Posted by Brandon LeBlanc


Ramond10, unfortunately Microsoft won't pay you to troubleshoot the issue with them. Sorry. But thanks for your comments about the issues you've experienced and your feedback. I've forwarded them on to folks here at Microsoft.

We've been up front about problematic drivers regarding the installation of SP1 - if you've read the posts here on the blog you'll find we've been very clear in discussing these probematic drivers - which are mentioned in KB948343 here:

http://support.microsoft.com/kb/948343#method5

Microsoft is currently working with partners in providing updated drivers. I know my friend Compumind is very interested in getting updated on this. We'll provide updates in the near future.

richingram, if you wouldn't mind sending me your contact info (email) to possibly have a Microsoft support engineeer get in touch with you about your issues, please send me a private message via the blog here:

http://windowsvistablog.com/forums/AddPost.aspx?ForumID=0&UserId=16682

Thanks,

Brandon

 

Posted by Charleda


Hello tsstigger – From the notes I took of the updates I received on 11/04/08 I have all of the five that you quote in your post; (KB905866; KB948881; KB938371; KB941693; KB948590; KB890830; KB945553 and KB947864). I tried to the PC yesterday but I still can’t get past the Vista login screen. In all honesty I’m not even sure my post was valid on the blog as I assumed one of the updates had something to do with SP1.

I’m no tech guru and don’t even work in the IT business but it seems to me when someone becomes a personal computer user they are obliged to invest in the periphery of computing in ways no other modern appliance/tool demands. I mean, I own a car but I don’t have to be a mechanic or automotive engineer. Sure I have some idea of how it works but that level of knowledge bears no comparison to what people are expected/assumed to know when it comes to computing - just to get done whatever the task was that the computer was bought for in the first place.

I assumed an update that occurs automatically on my computer would only follow after automatic checks are made upon its compatibility with the ‘flavour’ of operating system running. I’m tasked with going through all of the link web pages to each of the updates I’d received (actually eight as opposed to my incorrectly reported seven!) to better understand what had occurred .

I don’t want to attempt undoing anything until I’ve had a chance to speak with the MS support or at least until I’ve learned a bit about these updates. I know that prior to these last updates all others had been successfully installed. Until I login I can’t say if any of these eight had a problem installing.

I hope you successfully solve your problem,

Regards,

 

Posted by Arkan


Microsoft does not say even a single word concerning the date of issue the SP1 for 36 languages. Why so. Please give clear and distinct answer, when it will be ready in some form for using. Such ignorance of users' wiching of knowing the date, may be approximate, looks like obvious boorishness and rudeness.

 

Posted by kumar8abhay


is thereany one who can answer me please I am a compuserve member and using high speed and by mistake I clicked for service pack1 upgrade since then my compuserve freezes while initialising/ as cs6.0 was made compatable to run as administrator and run as for windows xpsp2 /after tiis update i m no where / in case if there is any solution to make compatable please guide me  waiting for reply

thanksand regards

Abhay Kumar

kumar8abhay@yahoo.co.in

abhayk10@cs.com

kumar8abhay@windows vistablog..com

 

Posted by avic


After pre SP1 update KB938371, thousands of Vista users noticed that Vista no longer recognize their USB mouses and in some cases their keyboards (just google for "mouse & KB938371" and you'll find lots of furious  people posting in many forums about this problem and trying to find solutions for this problem, while Microsoft seems totally silent about it. No fix has been issued for almost a week... Since this blog if from a MS director, could you enlighten us about this issue and if Microsoft is looking into this?

 

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